Privacy

Privacy Policy Last updated: May 2026

Who we are Appalachian Escapes LLC operates themed vacation rentals and escape room experiences in West Virginia. Our website is appalachianescapes.net.

Information we collect We collect information you provide when making a reservation or contacting us — typically your name, email address, and phone number. Booking transactions are processed through third-party platforms (such as Airbnb or direct booking services) that have their own privacy policies.

When you visit our website, standard server and analytics data may be collected automatically (pages visited, browser type, referring URL). We use this only to understand how our site is used.

SMS hint service If you text our hint line during an escape room session, we collect your phone number to respond to your request. We do not use that number for marketing, share it with third parties, or contact you after your session. Reply STOP at any time to opt out. See full SMS terms at appalachianescapes.net/sms-terms.

How we use your information We use your information to fulfill reservations, respond to inquiries, and provide in-session support. We do not sell your personal information. We do not send marketing texts or emails without your explicit consent.

Third parties We use third-party booking and payment platforms to process reservations. Those services handle their own data practices. We may use analytics tools (such as Google Analytics) to understand website traffic in aggregate.

Data retention We retain reservation-related information as long as reasonably necessary for business and tax records. You may request deletion of your information by contacting us directly.

Your rights You may request access to, correction of, or deletion of personal information we hold about you by emailing contact@appalachianescapes.net.

Contact Appalachian Escapes LLC contact@appalachianescapes.net Oak Hill, WV